Frequently Asked Questions
Everything you need to know about our professional-grade gear.
How do I know which size to order for my Helly Hansen gear?
We provide a comprehensive size guide on each product page that includes measurements for chest, waist, and sleeve length to ensure a professional fit.
What is your return policy for online orders?
We offer a 30-day return window for all items purchased through our online store, provided they are in original condition with tags attached.
Are Helly Hansen jackets covered by a warranty?
Yes, we offer a limited lifetime warranty against defects in materials and workmanship for the practical life of the product.
How should I wash and care for my HELLY TECH® waterproof garments?
Machine wash in lukewarm water with a technical detergent, avoid fabric softeners, and tumble dry on low heat to reactivate the Durable Water Repellent (DWR) treatment.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Klarna for flexible payment options.